Major Insurance Company to Process Compensation Claims Overseas

INJURED workers will have their compensation claims processed overseas after a major insurance company slashed 700 jobs, unions say.

The Finance Sector Union (FSU) said QBE is sending 700 jobs from NSW to the Philippines, including 46 workers compensation claims officers.

As a licensed insurer, QBE is contracted by the state government to process WorkCover claims.

The FSU has urged NSW Premier Barry O’Farrell to intervene and pressure QBE to keep the jobs in NSW.

“We are now in the ludicrous situation where clerks in Manila will be leafing through medical records to determine if an Australian worker is sick,” FSU national assistant secretary Geoff Derrick said.

Unions NSW secretary Mark Lennon said the premier needed to intervene immediately because sending jobs offshore “is simply not on”.

“The insurance industry has already had a huge free kick through the cuts to workers compensation entitlements and it’s time the government pressured them to promote Australian jobs,” he said.

The Courier Mail — AAP —  March 19, 2013